The antecedents of employee’s performance: case study of Nahdlatul Ulama University of Surabaya, Indonesia

Mardhotillah, Rachma Rizqina and Karya, Denis Fidita and SAADAH, CHOIRUS and Rasyid, Reizano Amri (2020) The antecedents of employee’s performance: case study of Nahdlatul Ulama University of Surabaya, Indonesia. IOP Conference Series: Earth and Environmental Science, 747. pp. 1-6. ISSN 1755-1307

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Abstract

The success of an organization in achieving its goals is not separated from the existence of creative and quality Human Resources (HR). Employee participation in doing the best for the organization's success. Human resources are a determining factor in carrying out good work to achieve organizational goals for the better. The purpose of this study was to identify the influence of Organizational Citizenship Behavior (OCB) on employee performance with job satisfaction as a mediating variable. The sample in this study were 70 permanent employees of the education administration of the Nahdlatul Ulama University in Surabaya, using total sampling techniques. This research is quantitative, in collecting data by distributing questionnaires then analyzed using method Partial Least Square (PLS)with SmartPLS 2.0 software. The results showed that Organizational Citizenship Behavior (OCB) had a significant direct effect on employee performance and job satisfaction, and job satisfaction had a significant direct effect on employee performance. This study also shows that job satisfaction can mediate the influence of Organizational Citizenship Behavior(OCB) on partial employee performance.

Item Type:	Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Faculty of Economics and Business > Program Study of Management
Depositing User:	Mr. . Adit
Date Deposited:	14 Sep 2022 05:15
Last Modified:	11 Oct 2023 02:20
URI:	http://repository.unusa.ac.id/id/eprint/8837

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