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Items where Author is "MERDIKAWATI, IKA"

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Undergraduate Thesis

MERDIKAWATI, IKA (2007) STUDI KEPUASAN BERDASARKAN HARAPAN DAN PENILAIAN PASIEN ATAU KELUARGA TENTANG PELAYANAN RAWAT INAP DI RSI A. YANI SURABAYA DENGAN MENGGUNAKAN TEORI COSTUMER WINDOW. [Undergraduate Thesis]

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