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Wibowo, Nugroho Mardi and Utari, Woro and Widiastuti, Yuyun and Muhith, Abdul and Setyowati, Dyah Eko (2020) Building Patient Trust in the Era of National Health Insurance: Consequences of Healthcare Service Quality, Satisfaction and Health Conditions. Review of European Studies, 12 (3). pp. 75-87. ISSN 1918-7181
Wibowo, Nugroho Mardi and Utari, Woro and Muhith, Abdul and Widiastuti, Yuyun (2019) Detection of Healthcare Fraud in The National Health Insurance Program Based on Cost Control. In: Proceedings of the International Conference on Tourism, Economics, Accounting, Management, and Social Science (TEAMS 19), 10-11 Oktober 2019, Bali.
Wibowo, Nugroho Mardi and Utari, Woro and Muhith, Abdul and Widiastuti, Yuyun (2019) Healthcare Quality and Justice Quality: Its Effects on Patient Satisfaction in the National Health Insurance Era. In: 3rd ICEEBA International Conference on Economics, Education, Business and Accounting Volume 2019, 25-27 Oktober 2018, Bali.
Wibowo, Nugroho Mardi and Utari, Woro and Muhith, Abdul and Widiastuti, Yuyun (2019) Manajemen Mutu Pelayanan Kesehatan Era Jaminan Kesehatan Nasional Menuju Pelayanan Berkeadilan. Kresna Bina Insan Prima, Surabaya. ISBN 978-602-6276-78-0
Wibowo, Nugroho Mardi and Utari, Woro and Muhith, Abdul and Widiastuti, Yuyun and Rahma, Puti Aulia (2019) Penjaminan Mutu & Model Pencegahan Kecurangan (Fraud). Kresna Bina Insan Prima, Surabaya. ISBN 978-602-6276-86-5
