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Mardhotillah, Rachma Rizqina and Wibawa, Berto Mulia and Labib, Moch Afiff Muhggni and Karya, Denis Fidita (2021) Analysis of Customer Value, Satisfaction and Loyalty of Recommendation Behavior in Digital Payment Applications: Case Study of Gopay and OVO. Proceedings of the 2nd International Conference on Business and Management of Technology (ICONBMT 2020), 175. pp. 120-128. ISSN 2352-5428
Mardhotillah, Rachma Rizqina and Karya, Denis Fidita and Chusnaini, Azmil and Wibawa, Berto Mulia (2021) Panic Buying Phenomenon among Academics at X University in Surabaya. Business and Finance Journal, 6 (1). pp. 71-75. ISSN 2527-4872
Wibawa, Berto Mulia and Octovianisa, Resi and Miyagi, Ribka Anintha and Mardhotillah, Rachma Rizqina (2019) Pengaruh Perilaku Komplain dan Kepuasan Penanganan Komplain Terhadap Minat Pembelian Konsumen di E-Commerce. Jurnal Teknologi Informasi dan Terapan (J-TIT), 6 (2). pp. 41-49. ISSN 2580-2291
